Refund Policy
Last updated: June 26, 2026
30-day money-back guarantee
If you're not happy with Jason Hub, you can request a full refund within 30 days of your order date — no questions asked.
How to request a refund
Refunds are processed by our payment provider, Paddle, which is the Merchant of Record for all Jason Hub orders.
- Visit paddle.net and look up your order using the email you used at checkout.
- Open the order and request a refund, or
- Email support@jason-hub.com with your order details and we'll help.
After the 30 days
If something's wrong outside the 30-day window — a billing error, a defect, or anything else — contact us and we'll do our best to make it right.